CRYPTO FAQ
Gain crypto insights and accelerate growth with our AI analytics. Make data-driven decisions that deliver outstanding results.
Is it secure? How are my funds safeguarded?
Your security is our priority. Kingswell Tradelux employs bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We adhere to stringent financial regulations in United Kingdom and undertake regular audits. Funds are insured against unauthorised access, so you can trade with confidence.
I’ve never invested in cryptocurrency before. Is it complicated?
Certainly not—Kingswell Tradelux is designed for beginners:
- Step-by-step guidance and 24/7 support
- Try a risk-free demo with virtual funds
- Automated tools that handle the heavy lifting for you
- Start with as little as £5 and learn as you trade!
How quickly can I withdraw funds to my bank card?
Withdrawals to bank cards are processed within 1–3 working days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Processing times may vary based on your bank and verification status.
Why are there no fees? Is there a catch?
We monetise through premium features and volume-based partnerships with exchanges, not through user fees. There are no hidden fees - you'll always see the exact transaction amount before you confirm.
Is this service offered in my country?
Yes! Kingswell Tradelux is available in most countries worldwide (98+ and counting). Simply select your country during registration to confirm availability and view localised payment options. We adhere to all local regulations to keep your trading safe and compliant.
How should I decide where to invest? Do you offer recommendations?
We make cryptocurrency investing simple for beginners. Kingswell Tradelux offers:
- 1. AI-powered recommendations - Receive personalised coin suggestions aligned with your risk profile
- 2. Ready-made portfolios - Curated bundles (e.g. 'Starter Pack', 'DeFi Bundle')
- 3. Live market signals – Real-time buy and sell alerts for leading cryptocurrencies
Additionally, our interactive tutorial helps you learn as you invest!
Where can I get support if I encounter technical issues?
Our support team is available 24/7 via live chat and email at support@kingswell-tradelux.com.com. For urgent issues, we typically respond within 15 minutes.
Is cryptocurrency legal? Do you comply with my country's financial regulations?
Yes, cryptocurrency is legal in most jurisdictions, and Kingswell Tradelux operates in full compliance with local laws and regulations. Here's what you need to know:
- 1. Licensed Service
- Registered with (FinCEN, FCA and CySEC)
- Regular audits performed by independent firms
- 2. Country-Specific Rules
- Automated geo-compliance: our platform adapts to your country’s laws
- KYC checks conducted where legally required
- 3. Your Funds Are Safeguarded
- Bank-grade security (as used in online banking)
- 95% of assets held offline (cold storage)
Visit our Compliance page to confirm your country’s status, or contact Support for details.
Which payment methods do you accept?
